PYXAX/Work/USM Copilot

Founder experience · Not a PYXAX contract

Making AI useful across an institution.

Copilot adoption and executive IT support experience brought into the PYXAX practice.

The challenge

Introducing Microsoft 365 Copilot across a large, varied institution required more than tool access. People needed hands-on examples, role-aware learning, and support when adoption met everyday friction.

The work

  1. 01

    Develop a 30-module AI adoption path in Viva Learning.

  2. 02

    Support executive demonstrations, prompt-a-thons, and lunch-and-learns.

  3. 03

    Provide Tier II and executive IT support while optimizing practical workflows.

What we can say.

Specifics, without invented performance claims.

  • 30 modulesViva Learning adoption curriculum described in the founder portfolio
  • 12 institutionsUniversity System of Maryland system context
  • 800+ staffSupport scope described in the founder portfolio

Institutional figures and activities are attributed to the founder’s prior role. We do not present this as a PYXAX client contract or claim independently verified productivity gains.

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